AWS Systems Manager Integration
AWS Systems Manager (formerly known as SSM) is an AWS service used to view and control the AWS infrastructure. You can use the Systems Manager console to view operational data from multiple AWS services, automate operational tasks across your AWS resources, and maintain security and compliance. With Site24x7's AWS Systems Manager integration, you can monitor the list of instances managed by Systems Manager, configure thresholds for key metrics, and receive instant alerts on their breach.
In this doc, we'll cover:
- Setup and configuration
- Policies and permissions
- Polling frequency
- Viewing performance data
- Performance metrics supported
- Monitored Resource tab
- Commands tab
Setup and configuration
- Log in to your Site24x7 account and create Site24x7 as an IAM user or create a cross-account IAM role to enable access to your AWS resources for Site24x7.
- Then, on the Integrate AWS Account page, make sure the box next to Systems Manager is checked in the Services to be discovered field.
Policies and permissions
Ensure the following read-level actions are present in the policy assigned to the Site24x7 IAM entity:
- "ssm:ListCommands"
- "ssm:DescribeInstanceInformation"
- "ssm:ListCommandInvocations"
Polling frequency
Site24x7 queries the CloudWatch and other AWS service-level APIs as per the set polling frequency (one minute to a day) to collect metrics from AWS Systems Manager.
Viewing performance data
To view AWS Systems Manager performance data on the Site24x7 web client:
- Go to Cloud > AWS and click your monitored AWS account.
- Choose AWS Systems Manager. From the list of monitored AWS Systems Manager entities, choose the one for which you want to view metrics.
- View all the graphed metrics in the Summary tab.
Performance metrics supported
| Metric name | Description | Statistic | Units |
|---|---|---|---|
| Commands Delivery Timed Out | The number of commands that have a terminal status Delivery Timed Out | Sum | Count |
| Commands Failed | The number of commands that have a terminal status of Failed | Sum | Count |
| Commands Succeeded | The number of commands that have a terminal status of Success | Sum | Count |
| Commands Active |
The number of commands that have a terminal status of In Progress or Pending Note
The count of the commands will be taken only when the monitor is polling. The commands before the monitor poll will not be considered. |
Sum | Count |
Monitored Resource tab
In this tab, you can view the list of instances managed by AWS Systems Manager and monitored by Site24x7.
Commands tab
Obtain details like Command ID, Status, Requested Date, Comments, Targets, Errors, Delivery Timed Out, and Completed for all the commands displayed.
Create a Threshold and Availability profile for AWS Systems Manager monitoring.