| Legacy, Modern, and Hybrid Infrastrcuture Monitoring |
| System Monitoring |
Monitor Windows, Linux, and FreeBSD |
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| Out-of-the-box Monitoring |
80+ metrics monitored |
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| Basic Application Monitoring |
Detailed performance monitoring |
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| Microsoft Applications Monitoring |
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Requires an add-on for Microsoft 365 services that includes Exchange, OneDrive, and SharePoint. |
| Cron Monitoring |
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| Hadoop Monitoring |
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| SMART Disk Monitoring |
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| Metrics Monitoring (Prometheus and StatsD) |
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| Integration (Plugins) |
100+ plugins |
Through AIOps modules that are accessible only to users with the SuperAdmin access level. |
| Custom Plugins |
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| Vitualization Monitoring |
| VMware Monitoring |
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| Nutanix Monitoring |
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| Hyper-V Monitoring |
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| Container Monitoring |
| Docker Monitoring |
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| Kubernetes Monitoring |
Out-of-the-box monitoring at the node, pod, and cluster levels. |
Basic details only |
| Multi-Cloud Monitoring |
| AWS monitoring |
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| Azure Monitoring |
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| GCP Monitoring |
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| Guidance Reports for Cloud Platforms |
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| Network Monitoring |
| Network Discovery via SNMP and ICMP |
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| SNMP v1, v2c, v3 Support |
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| Support for Devices like Routers, Switches, Firewalls, Printers, etc. |
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| Device Templates |
Over 11000 device types from 450+ vendors supported. |
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| Custom SNMP monitoring |
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| SNMP Traps for Instant Alerts |
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| Infrastructure Details |
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| Bandwidth Monitoring |
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| Interfaces Monitoring for Traffic and Errors Discards |
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| Cisco Meraki Monitoring |
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| VPN Monitoring |
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| Third-Party Integration for Workflow |
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| Cisco IPSLA Monitoring |
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| Network Maps and Data Center Views |
| Automatic Layer 2/ Layer 3 Network Maps |
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| Topology Maps |
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| Meraki Map view |
Geographic map view |
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| Network Traffic Monitoring (NetFlow) |
| Application and Protocol Monitoring |
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| Customizable Dashboard |
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| Threshold-based Alerts |
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| Network Traffic Reports |
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| Network Traffic Monitoring (NetFlow) |
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| AWS VPC Flow Logs |
via AppLogs |
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| Network Configuration Management (NCM) |
| Multiple Protocol Support |
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Except SSH v1 |
| Configuration Backups |
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| Restore Configuration |
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| Firmware Vulnerabilities |
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| Compliance and Related Reports |
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| Log Management |
| Centralized Log Collection |
Supports more than 100 different log types |
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| Out-of-the-box support for common applications - MySQL, Kafka, Apache, Tomcat, NGINX, and Logstash |
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Only MySQL |
| Support for Cloud Logs like AWS and Azure |
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| Event Logs and SysLogs Monitoring |
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| Query-based Searching |
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| Saved Searches |
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| Query-based Log Alerts |
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| Pre-defined Dashboards |
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| Cluster Messages based on Pattern Similarity |
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| Application Performance Monitoring |
| Application Performance Troubleshooting for Java, .NET, PHP, Node.js, Python, and Ruby on Rails Applications |
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| Service Maps |
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| Key Transactions |
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| Distributed Tracing |
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| Platform specific Metrics like JVM for Java, IIS for .NET, and NVM for Node.js |
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| Mobile APM |
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| Internet Services and End User Experience Monitoring |
| Website Monitoring |
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| Synthetic Monitoring |
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| REST API Monitoring |
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Only IPv6 |
| Front-end monitoring using protocols like PING, POP, IMAP, FTP, SMTP, NTP, and WebSocket |
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| Monitoring from Global Locations |
(130 cities globally) |
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| Security Monitoring |
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| Real user monitoring |
| Real-Time Global Application Performance |
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| Monitor and Manage Javascript Errors |
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| Real-Time Website Performance Stats by ISPs, Devices, And Browsers |
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| Monitor AJAX Requests |
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| Platform features |
| Support for Monitor Grouping and Management |
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| Free Tools |
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| Status Pages to show Service Status to Customers |
via Site24x7 StatusIQ |
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| Maintenance Period |
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| Resource Organization using Tags |
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| Setting Monitor Dependencies |
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| Threshold-based Alerting |
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Configuration Rules for Automatic Association
of Properties |
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| Email Reports |
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| Out-of-the-box Reports |
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| Log Reports |
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| SLA Management and Reporting |
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| IT Automation |
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| Multi-user Login |
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| Dashboards |
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| MSP Support |
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| Terraform support |
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| Alerts |
| SMS, Email, and Mobile App |
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| Voice Call |
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| Alarm Management |
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| Third-party integrations |
| ServiceNow, Webhook |
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| PagerDuty, Opsgenie, Slack |
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via Webhooks |
| ConnectWise Manage, Zoho Analytics, Zoho Desk, ManageEngine ServiceDesk Plus, ManageEngine ServiceDesk Plus On-Premises, ManageEngine ServiceDesk Plus MSP, ManageEngine AlarmsOne, Zapier, Amazon EventBridge, Freshservice, Zoho Cliq, Discord, Telegram, Microsoft Teams, Moogsoft, VictorOps, Jira, Zendesk |
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| Secure login features |
| SSO Capability |
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| Biometrics Authentication |
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| Two-factor Authentication |
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| OAuth 2.0 |
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| Okta Login Support |
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| Active Directory Integration |
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| Ability to Restrict IP Addresses |
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| Password Policy |
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| AI-powered monitoring |
| Anomaly Detection |
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| Dynamic/Adaptive thresholds |
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| Forecasting |
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| Support options |
| Phone |
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| Chat |
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| Email |
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| Knowledge Base |
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| Video Tutorials |
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| Community page |
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| Pricing |
| Licensing Model |
Based on the number of interfaces |
Based on the number of devices |
| Free Trial |
30 days |
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| Free Training |
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Based on the number of credits available |
| No Credit Card Required |
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